Reference

Terms and Conditions That Govern Your desawr Account

These Terms and Conditions set out the rights, responsibilities and boundaries that apply to every account on desawr.

Account eligibility depends on local lawUPI, Paytm, PhonePe deposits coveredIndian English — clear and plainEffective for all account typesUpdated when regulations require it
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desawr Terms and Conditions That Govern Your desawr Account
REACH US DIRECTLY

Contact Paths for Terms-Related Questions

Email Support Send a detailed message to our compliance team at the address listed in your…
Live Chat Our chat window is accessible from inside your account dashboard.
Account Help Centre The Help Centre in your account area holds version history for these Terms and…
HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights Under These Terms

We hold account data only as long as required by applicable law or by the operational need to service your account.

Data Retention Policy

We retain account records, transaction logs and identity documents for the period required under applicable Indian financial regulations.

Cookie Handling

Cookies on desawr track session state, preferred language and payment method so your account opens faster.

Account Security Measures

Each account is protected by password hashing, two-factor authentication prompts, and automatic session expiry after inactivity.

Requesting Changes to Your Data

To correct, update or request deletion of personal data held on your account, submit a written request through the Help…

Third-Party Data Sharing

We share data with payment processors handling UPI, Paytm and PhonePe transactions, and with identity-verification partners.

Who to Contact for Compliance

Compliance queries — including those about data access, account suspension or terms interpretation — should be directed to our Compliance…

Frequently Asked Questions About These Terms

These answers address the questions we receive most often about the desawr Terms and Conditions. If your question is not covered here, contact us through the channels listed in the support section above.

Yes. All deposit and withdrawal activity — whether conducted via UPI, Paytm, PhonePe or Google Pay — is governed by these Terms and Conditions. The payment method you choose does not alter your obligations or ours under this agreement.

We will communicate material changes through in-account notifications before they take effect. Minor corrections — such as fixing a typographical error — may be made without advance notice, but we log all version changes in the Help Centre for transparency.

A breach may result in temporary suspension, permanent closure, or restriction of specific features depending on the severity. We will notify you by email and give you an opportunity to respond unless the breach involves fraud or a legal instruction to act immediately.

Log in, open the Help Centre and look under 'Account Terms History'. Each version is stored with the date it became active. You can also email our compliance team and we will send the specific version you accepted at the time of account registration.

Access depends on local law and is available only where permitted in your jurisdiction. We recommend you verify that using an online account platform is lawful in your specific state or union territory before opening or maintaining an account.

We retain data for the period required by applicable financial and anti-money-laundering regulations in India, typically between five and seven years following account closure. After that statutory period, data is deleted or anonymised according to our retention schedule.

Raise a formal dispute through the Help Centre or by emailing our Compliance Officer. We review all disputes within 14 business days and provide a written response. If you are unsatisfied, you may seek independent legal advice under Indian law.

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